Privacy Policy

Last updated: October 2026.

Smart Electric Co. (SEC) respects your privacy. This policy explains what personal data we collect through this website, why we collect it, how we protect it, and the choices available to you.

1. Data we collect

• Contact details you submit through the request form, such as name, email address, phone number, and company.
• Project information you choose to share with our engineering team.
• Basic technical data such as browser type, device, and pages visited.

2. How we use your data

• To respond to your request and prepare a relevant technical or commercial proposal.
• To communicate about an active project, support case, or contractual obligation.
• To improve the content, performance, and security of this website.

3. Legal basis

We process your data on the basis of your request, our legitimate interest in operating the website and responding to enquiries, and any legal obligation that applies to our work.

4. Sharing

We do not sell your personal data. We may share it with service providers who help us host the website or deliver a project, strictly to the extent needed, and with authorities when required by law.

5. Retention

We keep enquiry data for as long as needed to handle the request and maintain a reasonable record of our communication. Project records are kept for the period required by the contract and applicable law.

6. Cookies

This website may use essential cookies for security and basic functionality, and limited analytics cookies to understand how the site is used. You can control cookies through your browser settings.

7. Your rights

You may ask us to access, correct, or delete the personal data we hold about you, or to stop using it for direct communication. We will respond within a reasonable period after verifying your identity.

8. Contact

For privacy questions, contact us at info@smarteleco.com or call +963 986 001 965. Our office is in Hama, Al-Assi Square, opposite the International Islamic Bank of Syria.