TERMS & CONDITIONS

Terms & Conditions

By using the Smart Electric Company (SEC) website or services, you agree to the following terms.

Legal documents and commercial contracts
01

Service overview

Smart Electric Company (SEC) is a platform for showcasing and supplying industrial electrical and automation products and providing project-related technical services. By using the website or submitting a request via “Request a Quote”, you agree to these terms.

02

Request a Quote (RFQ)

Submitting a request through the website is considered a quote request, not a final sale. Price, availability and duration are confirmed before the order is adopted.

03

Availability & alternatives

Product availability may vary by market. If a specific item is unavailable, we may suggest a similar alternative subject to your approval.

04

Shipping & Delivery

Shipping options, cost and delivery time are determined after reviewing the order and confirming the address. Delivery time may vary by governorate and operating conditions.

05

Warranty & replacement

Warranty (if available) follows the manufacturer's or supplier's terms and is specified in the quote/invoice. Replacement is not accepted after installation or use.

06

Technical responsibility

Information published on the website (images, specifications, descriptions) is provided for guidance. Always confirm technical compatibility before purchase or installation. SEC accepts no liability for damage resulting from incorrect installation or unsuitable selection without consultation.

07

Payment

Manual payment methods may be available within the website for order organization purposes. Payment or transfer is done as agreed after sending the request and confirming the quote.

08

Intellectual Property

All website content (design, texts, company images) is owned by SEC and may not be copied or reused without permission. Displayed trademarks belong to their respective owners.

09

Amendments to the terms

We may update these terms at any time. Your continued use of the website means your acceptance of the latest version.

10

Contact

For any inquiry regarding orders or policies, please contact us via the "Contact Us" page or the email/phone listed on the website.

Have a question about the terms?

Contact us for any clarification about these terms.

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