Frequently asked questions, Clear answers

Yes — integrated solutions covering study, design and analysis, supply and execution, then integration and operation per project scope.

Yes, we serve all Syrian governorates under an agreed execution and visit plan.

Industrial solutions, low/medium-voltage industrial electrical, and automation & control — per the production line nature.

Yes — design, execution, connection, and integration with the electrical system to cut consumption and operating costs.

No. Listed prices (if any) may be indicative or estimated. The final price is confirmed after reviewing the model/part number, quantity, availability and shipping details.

Add the products you need to your request, complete your details and press "Send Quote Request". We will review it and contact you to confirm the details.

It is preferable to provide us with: product name, model number (Part Number), quantity, shipping destination (governorate/city), and any technical notes that help determine the right specifications.

We strive to provide reliable products from known sources whenever possible. Before confirming your order we clarify the origin/source and everything related to the product.

Yes. If a specific model is unavailable, we suggest equivalent alternatives matching the specifications (current/power/voltage/protection type) after verifying their suitability for your application.

Yes. We help you select the right part for your application (protection, motor operation, automation, measurement & monitoring) and explain the differences between options.

Yes, subject to availability. Shipping cost and duration are confirmed after receiving the order and knowing the governorate/city and available shipping tier.

Depends on the product type, destination and available shipping method. Send us the country/city and product list and we will confirm feasibility and details.

Depends on the product type and source. Warranty is clarified in the quote or upon order confirmation. We always recommend relying on trusted products for industrial environments.

Yes. We have a specialized department for engineering consultancy and studies to assess project needs and develop the appropriate technical and executive concept.

A PLC provides direct equipment control, while SCADA handles monitoring, data collection, and system-level alarm management.

Most often yes, after evaluating the panels, components, communication protocols, and current system condition.

Yes. HMI interfaces are designed around the process and operating requirements.

Training for operators and maintenance staff can be included within the project scope.

Yes. We execute automation and control projects across all Syrian governorates.

Yes. Depending on the industry and project scope, we provide design/development, operation, and control integration.

Yes. We propose practical rehabilitation and upgrade solutions after a technical condition assessment.

Yes — engineering integration within one system is the foundation of our work.

Yes. The service can include supply, execution, and operation as agreed.

Yes. We deliver industrial solutions across all Syrian governorates.

Yes. We deliver LV/MV industrial electrical solutions according to project requirements and site conditions.

Usually yes, within the agreed scope of work; panel and protection details are defined after the requirements study and design.

Yes. We carry out essential commissioning tests and technical handover per the contract and system type.

Yes. We serve all Syrian governorates under an agreed execution and site-visit plan.

Project location, facility type, load nature, approximate capacity if available, and the required scope (design only or full execution).

We serve both factories and commercial facilities, according to consumption patterns and site requirements.

Yes. The solution typically includes the electrical connection and required protection, per the design and contract scope.

It is possible depending on load capacity and operating pattern; the solution is defined after a technical study.

Available depending on system type, required equipment, and project scope.

Yes. We execute solar energy projects across all Syrian governorates.

Yes, after studying pump power, operating pattern, and site conditions.

Available depending on system design and the required equipment.

Yes. The solution can be adapted to area, needs, and budget.

Usually yes, within the project scope, to ensure more reliable operation.

Yes. We serve agricultural sector projects across all Syrian governorates.

Yes — based on product nature, storage volume, turnover rate, and site conditions. We do not rely on uniform ready-made solutions.

Yes, we integrate programmable controllers with remote monitoring, alerts, and automatic reading logs.

Yes — via compressor VFDs, setpoint tuning, heat recovery, and high-efficiency equipment selection.

Operation, testing, and training are part of handover; scheduled maintenance contracts can be agreed as needed.

Yes, we execute and support across all governorates with a pre-agreed visit plan.

The study defines the solution and requirements; execution drawings are used directly to build on site.

Yes. BOQs are prepared to the required level of detail and project scope.

Yes. We provide design and consultancy with execution-ready documentation.

Yes. We can supply the contractor with drawings and specifications and provide technical support as agreed.

Yes. We provide design and consultancy services across all Syrian governorates.